Background for Franciscan Missionaries of Our Lady Health System

Franciscan Missionaries of Our Lady Health System

Activating patients for Heart Month success

A bold, humorous heart health campaign reached 3.24M people, driving 820 HRA completions and 393 heart screenings.
Targeting gatekeepers and high-risk groups post-COVID, we achieved a 97% goal surplus and reengaged patients with impactful outreach.

Reengaging FMOLHS patients post-COVID

Like most healthcare systems, Franciscan Missionaries of Our Lady Health System (FMOLHS) was looking to get patients back into its facilities after COVID-19, especially with a larger-than-ever cardiovascular patient pool due to the biological and lifestyle impacts of COVID-19.

  • Creative
  • Digital media
  • HRA
  • Strategy
  • Traditional media

Bold campaign driving heart health awareness

Our research revealed the need to capture attention and influence gatekeepers to prioritize heart health. A bold, humorous campaign emphasized that “ignorance isn’t bliss,” with messaging like, “Ignore mom’s bling, don’t ignore her heart,” resonating strongly with the audience.

Addressing barriers to care

Shifting focus from typical cardiovascular audiences, we targeted three groups: those delaying care, patients with heart disease post-COVID-19, and gatekeepers like women who make family healthcare decisions. This strategy addressed diverse barriers to care effectively.

Educating patients

Using health risk assessments (HRAs), we educated high-risk patients and encouraged screenings. An integrated campaign leveraging traditional and digital media, ICD-10 codes, and prescription data ensured targeted, impactful outreach to at-risk populations.

Our results

97%
margin by which we surpassed FMOLHS’s goal
3.24M
people reached
820
HRA completions
393
scheduled heart screenings

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